2019 Rebate Programs

HELPS offers a wide array of rebates and incentives

Massachusetts Municipal utilities participating in HELPS offer a wide array of rebates and incentives to assist customers with the costs of implementing energy efficiency measures. Scroll down to learn more about the rebates and incentive programs that may be available to you!

Program Updates:

  • Stay comfortable and save this winter with rebates from your local light department!
  • New electric vehicle incentives available in 2019 for participating members!
  • HELPS Home Efficiency Rebate updated for 2019!
  • Online Rebate Application Portal now linked to ENERGY STAR™ Most Efficient Products List *.

*Verify your product prior to purchase.

Wondering what rebates are offered through HELPS? Check out the rebate descriptions below!

The HELPS Program offers a wide range of rebate options for residential electric customers designed to help you save on energy costs and increase home comfort! For a full list of rebates offered in your community, click on your municipal utility from the program member list below. Individual rebates may differ by town.

Energy Star Appliance Rebates
Cool Homes Rebates
Home Efficiency Incentive Program
HELPS Rebate Program Members

Energy Star Appliance Rebates are available on a variety of home equipment from air purifiers to heat pump water heaters. Click the “Apply Online” link above to see the full range of options and fill out your rebate application. Individual rebates may differ by town.

HELPS Cool Homes is a High Efficiency Air Conditioning and Heat Pump Rebate Program offered by participating municipal utilities. Click on the “Apply Online” link above or visit your utilities page below to find out more. 

IMPORTANT: System sizing and proper installation are critical to energy efficiency and home comfort. Prior to installation, your installer must perform a load (sizing) calculation that is “ACCA approved version 8 Manual J”.

In order to qualify for a rebate you must:

  1. Purchase and install an ENERGY STAR® qualifying product at a property with an active electric account with one of the participating energy efficiency providers.
  2. Obtain your contractor’s invoice with equipment make, coil and condenser model numbers, size in tons, date and location of installation and total installation cost.
  3. Submit the following with your application:
    1. Contractor’s invoice showing required information and proof of purchase.
    2. Copy of Load (Sizing) Calculation “ACCA approved version 8 Manual J” (REQUIRED to qualify for Rebate, NOTE: Load calculations not needed for ductless mini-split systems.)
    3. Proof TXV or EXV valve installed (REQUIRED to qualify for Rebate)
    4. A copy of the AHRI Certificate. (Visit www.ahridirectory.orgor contact your Heating and Air Conditioning Contractor to obtain a copy.)When applying, please read your participating utility’s terms & conditions carefully, rebate qualifications and limitations may vary.

HELPS Home Efficiency Incentive Program is designed to assist the customer with the cost of installation for the most cost effective measures recommended in a home energy audit. Those measures are shown on the energy audit report. We encourage you to proceed with the installation of those conservation measures that best suit your energy needs and are listed on your HELPS Home Energy Report.

– All new heating systems receiving an incentive must be Energy Star rated.
– Self-installation of insulation is not eligible for rebate.
General rule for cost-effective home efficiency: Insulate and air-seal first. (Ask your auditor about how to find a qualified contractor.)

(Note: Audits are required prior to installation in order to receive rebates. Please read your utility’s application form carefully, eligible measures may vary):

Select your Municipal Utility Provider below to view a full list of available rebates. Individual rebates may differ by town.















South Hadley



West Boylston

Wi-Fi Smart Thermostat

*Updated Incentive in 2018*

HELPS Wi-Fi Smart Thermostat rebate program is offered by participating municipal utilities, click “Apply Online” above or visit your utility page for more information. Please review the eligibility requirements and application form thoroughly.

Solar Programs

HELPS PV is a program to assist customers with understanding and installing energy efficiency and photovoltaic (PV) energy systems on their homes. The program is currently being provided by the following municipal utilities:

Ipswich Electric Light Department

New Homes Program

The Massachusetts Municipal New Homes Program is designed to support the integration of energy efficient technologies and building practices in residential new construction and gut-rehab single-family and multi-family (2+ units) buildings, by providing Home Energy Ratings (HERS Index) and financial incentives. The program is currently being offered by Ipswich Electric Light Department.


  • EV Charger Incentive
  • HELPS member utilities offer various incentives to customers who chose to implement audit recommendations. Eligible measures include insulation, boiler replacement, and air sealing.
  • We encourage you to proceed with the installation of those conservation measures that best suit your energy needs and are listed on your HELPS Home Energy Report.
  • Air sealing is eligible for an incentive. Service provider contact information is provided in your audit packet.
  • Customer must contract with a service provider to receive HELPS incentive.
  • Municipal utility participation varies, please learn more by viewing the links associated with your town in the Home Efficiency Incentive section on this page. (If your town is not listed they may run their own incentive program or may not offer an incentive, contact your utility or visit their websites to learn more)