In response to COVID-19, we have suspended all residential and commercial on-site audit and inspection activity immediately and until conditions allow them to resume. However, at this time, we are offering virtual residential energy audits to customers of select municipal light plants (MLPs). For more information, click HERE. Please see the “Home Energy Audits” section below to learn which MLPs are participating.

For a Home Energy Audit, Call (888) 333-7525

Or Contact HELPS @ (413) 308-1311

Home Energy Loss Prevention Services (HELPS)

HELPS is the leading residential energy conservation service for Massachusetts municipal utility customers. HELPS provides energy education, home energy audits, assistance with home energy improvements, and ENERGY STAR® appliance rebates.


Home Energy Audits

 In response to COVID-19, we have suspended all residential and commercial on-site audit and inspection activity.  We are offering virtual residential energy audits for customers of select MLPs. Participating MLPs are: Ashburnham Municipal Light Plant, Boylston Municipal Light Department, Chicopee Electric Light, Groton Electric Light Department, Holden Municipal Light Department, Holyoke Gas & Electric, Hull Municipal Light Plant, Ipswich Electric Light Department, Marblehead Municipal Light Department, Paxton Municipal Light Department, Princeton Municipal Light Department, Russell Municipal Light Department, Shrewsbury Electric & Cable Operations, South Hadley Electric Light Department, Sterling Municipal Light Department, Wakefield Municipal Gas & Light Department, and West Boylston Municipal Light Plant. Read the above press release for more info.

Established in 1988 by the Massachusetts Municipal Wholesale Electric Company (MMWEC), HELPS delivers free home energy audits, innovative energy technology, and superior customer service.  Read more about HELPS or call our staff toll-free at (888) 333-7525 to schedule your audit today!

Ipswich Electric Light Department (IELD) customers, please call 866-306-0909 to schedule a home energy audit.

Peabody Municipal Light Plant (PMLP) customers, please call 978-531-5975 to schedule a home energy audit.

HELPS Home Energy Audits with Center for EcoTechnology

The Center for EcoTechnology helps people and businesses save energy and reduce waste. For more than 40 years, our non-profit organization has worked with partners throughout the region to help transform the way we live and work for a better community, economy, and environment. We make green make sense – learn more at

HELPS Audit Videos

Click Here for helpful tips on home energy savings with a HELPS Home Energy Audit.

HELPS and GO Newsletter

Introducing the MMWEC HELPS and GO newsletter! This newsletter shares news, rebate information, and program offerings related to MMWEC’s Home Energy Loss Prevention Services (HELPS) Program for residential municipal light plant (MLP) customers and its Green Opportunity (GO) Program for commercial and industrial customers.

To download a copy of the MMWEC HELPS and GO newsletter, click on the image below.

In the News

MMWEC Connected Homes Program Expands: Read More HERE

MMWEC Named Finalist in Back to Work Challenge: Read More HERE

MMWEC Receives Additional Funding for MLP Solar Rebate Program: Read More HERE

MMWEC Launches “Connected Homes” Program: Read More HERE

Municipal Light Departments to Launch Virtual Home Energy Audits: Read More HERE




Participating municipal utilities are offering new incentives for customers with WiFi-connected devices through the new Connected Homes Program.  For more information, click here

MLP Heat Pump Rebate Program

Participating municipal utilities are partnering with Mitsubishi to offer a new MLP Heat Pump Rebate Program.  For more information, click here. 

Electric Vehicle Program & Incentives

Call 413-308-1311 or email us at to find out more about the new 2021 electric vehicle models and incentives, along with Smart Level 2 Charger incentives. Programs available to customers of participating municipal utilities.

Learn more ...

EV and Charging Videos

Check out these informational videos on EV driving and charging.